Charkii Privacy Policy

Last updated: 10 August 2026

Charkii respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Charkii collects, uses, stores and protects your information when you visit our website, purchase our products or contact us.

1. Information We Collect

We may collect personal information such as:

Your name
Email address
Phone number
Billing and delivery address
Order and purchase information
Payment information
Information you provide when contacting us
Information about how you use our website

Payment details are processed securely by our payment providers. Charkii does not normally have access to or store your full credit or debit card details.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Process payments and refunds
Communicate with you about your orders
Respond to enquiries and customer support requests
Improve our products, website and services
Send marketing communications where you have agreed to receive them
Prevent fraud and protect the security of our website and customers
Meet our legal and accounting obligations

3. Payment Providers

Payments made through our website may be processed by third-party payment providers, including Stripe.

Your payment information may be collected and processed directly by these providers in accordance with their own privacy policies and security practices.

4. Website and Third-Party Services

Charkii may use third-party services to operate and improve our business, including website hosting, payment processing, shipping, analytics, advertising and email marketing providers.

These providers may process personal information on our behalf or in accordance with their own privacy policies.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic and provide a better customer experience.

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

6. Marketing

If you subscribe to receive marketing communications from Charkii, we may use your name and email address to send information about products, promotions, news and other Charkii updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in the relevant communication or by contacting us.

7. Disclosure of Personal Information

We do not sell your personal information.

We may share information where reasonably necessary to operate our business, including with payment providers, delivery and fulfilment services, website providers, professional advisers and other service providers.

We may also disclose information where required or authorised by law.

8. Security

Charkii takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Accessing or Correcting Your Information

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below.

10. Australian Privacy Law

Charkii aims to handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable to our business.

11. Overseas Disclosure

Some of the third-party service providers we use may operate or store information outside Australia. Where this occurs, your information may be transferred to or processed in other countries.

We take reasonable steps to ensure information is handled appropriately by the providers we use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page with the updated date shown at the top.

13. Contact Us

If you have any questions about this Privacy Policy or how Charkii handles your personal information, please contact us through the contact details provided on the Charkii website.

Charkii
Australia
Website: www.charkii.com.au